|
|
|
|||
| Go to page [Previous] 1~2~3..6..9..12..15..16~17~18~19~20 [Next] | ||||||||||
Acecardician Inner circle New Orleans 1390 Posts 
|
I receved mine a few days ago. It took me 3 days to pry it open the way that they show in the instrutional video. While doing it, a piece of wood colored paper tore off at the corner of the block. Underneath looks like particle board or pressed wood. Covered with wood colored paper. Now I can't get it open again. I am beginning to not like this very much.
My Chinese Stick Collection: https://app.photobucket.com/u/ChineseSticks?sort=6
|
|||||||||
-Z- New user 54 Posts
|
Quote:
On Nov 9, 2023, PapaG wrote: Hard to open and close if they sit for a couple months. It seems like they need to be handled every few weeks or so. I'll say the same for matchbox pentration and industrial revelation. |
|||||||||
|
steambc New user 10 Posts
|
Quote:
On Nov 9, 2023, Acecardician wrote: So then this thing is made of particle board (what we call MDF around here) and not solid wood? Is it a walnut veneer? I was also wondering about the ends. You can't make end-grain look good with a split. It looks like they used a veneer (or some might call it a "laminate"). Do the ends split in the middle when open, or do they remain intact at full length? The splitting has been openly discussed here and even on their video, hence why I'm speaking openly about it. |
|||||||||
|
VernonOnCoins Inner circle NYC 1980 Posts
|
The division line in line is very noticeable, at least to me. Anyone else have this issue?
|
|||||||||
|
-Z- New user 54 Posts
|
Quote:
On Nov 18, 2023, VernonOnCoins wrote: I bought a couple of them a while back and I can't notice the line. Maybe this is something new with some of the newer ones? You could do some "light" sanding in diagonal directions to make it less noticeable. |
|||||||||
jimhlou Inner circle 3699 Posts
|
This could be the pig in a poke of the year. I finally got it open , and almost broke my fingers. I pushed it closed, and one of the end covers sticks up a bit. Not real noticeable - except underneath it’s shiny silver and sticks out like a sore thumb. Apparently there’s a magnet on the other end that keeps it in place, but no magnet on this end. If I run my finger over the block I can feel a bump in the middle. There’s absolutely no way this block can be examined. I’m going to give it a try at one of my Christmas walk-arounds and see how it goes. I would sell it but would feel too guilty taking money for a piece of garbage. If you’re thinking of buying Holy Wood , save your money.
|
|||||||||
FrankFindley Inner circle 1047 Posts
|
Sad to hear about problems some are having. Mine continues to work perfectly. It is from the first run of the new size. The nature of the gimmick is totally imperceptible. It still takes some hand strength to set up the gimmick but is not an issue.
|
|||||||||
|
Acecardician Inner circle New Orleans 1390 Posts
|
I told Ellusionist about my problems with this. They were getting ready to send a replacement and a label to send this one back. Then at the last second they cancelled it and sent me this note:
"We spoke to Hanson Chien, he kindly requested a video showcasing the issue. He's eager to assist further and prefers direct communication. It would be greatly appreciated if you could reach out to him at hansonchienproduction@gmail.com Best, Romy" I URGE EVERYONE with a problem with this to send an email to: hansonchienproduction@gmail.com I just did. Maybe he can fix the problem one way or another. If enough people write him, maybe that will let him know there is a bigger problem, and he might be more apt to get a solution. Maybe they need a recall. Lets stick together on this. No one should just accept a defective product. Not at this price point. Thanks.
My Chinese Stick Collection: https://app.photobucket.com/u/ChineseSticks?sort=6
|
|||||||||
|
jimhlou Inner circle 3699 Posts
|
I have sent him 2 PM’s with no response. I’ll give this a try. Thanks
|
|||||||||
|
-Z- New user 54 Posts
|
I'm glad I bought mine when I did.
|
|||||||||
|
jimhlou Inner circle 3699 Posts
|
My email came back as not deliverable
|
|||||||||
|
jimhlou Inner circle 3699 Posts
|
Whoops - sent it to “products” instead of production. Re-sent
|
|||||||||
|
jimhlou Inner circle 3699 Posts
|
I received an immediate response from Wilson at Hanson Chien Production. He was very concerned, and asked me to send a video of the block from all angles, and said the block did not appear to meet their usual standards. I inferred they would ship me a replacement after a team discussion. Excellent service - maybe I just happened to get one made on Friday afternoon. Will keep you posted.
|
|||||||||
|
jimhlou Inner circle 3699 Posts
|
Video has been sent. I discovered there should be be a magnet to hold the end in place after “restoration”. The magnet is not there - the end of the block is not held in place, but sticks up a mm or two - enough for my wife to say “what’s under there?”. Will report back as soon as I hear from Wilson or Hanson. So far very pleased with their service. I may have mentioned I contacted Ellusionist and their response was “watch the tutorial again. This was the first thing I ever purchased from Ellusionist, and probably my last.
|
|||||||||
|
-Z- New user 54 Posts
|
I'm surprised the dealer didn't offer you a refund.
|
|||||||||
|
jimhlou Inner circle 3699 Posts
|
The dealer was apparently told to defer all complaints directly to Hanson. And I have to say, working with his people (Wilson) has been an excellent experience. They apologized for the problems I was having and said a new prop was on its way.
|
|||||||||
|
FrankFindley Inner circle 1047 Posts
|
Quote:
On Nov 24, 2023, jimhlou wrote: That is good news. It really is a fabulous item. But can definitely understand how frustrating it would be to have one not working properly. |
|||||||||
|
-Z- New user 54 Posts
|
Glad it worked out so far.
|
|||||||||
|
VernonOnCoins Inner circle NYC 1980 Posts
|
Mine opens up same as ever and I haven’t touched it in over a year. The seam is very visible when closed which is why I’ve never used it. Wish I could exchange for another but I’m sure it’s too late.
|
|||||||||
|
-Z- New user 54 Posts
|
I think it's fine to have the spectator open the card box and take it out, but I wouldn't be passing it out for inspection.
|
|||||||||
Posted: Nov 9, 2023 09:04 pm 