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leipzisch Special user 969 Posts 
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I asked Mark. On 6 December they added this segment, so click on the link again and it should be there.
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shomemagic Inner circle Missouri 2230 Posts
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Has the breaking of the line been fixed. I know my luck and it wouldn't last a day if there were inherit issues
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dvno Special user Hamburg 572 Posts
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Quote:
On Dec 27, 2021, Mark_Chandaue wrote: You have to scroll down a bit. I didn’t see it at first,, too. |
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leipzisch Special user 969 Posts
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Once again, Mark Mason explained that the repair section was only added on 6 December.
So if purchased before then, you would not have seen it. |
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dvno Special user Hamburg 572 Posts
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I read that. No need to repeat it. And I saw the instructions after the 6th and I haven’t seen this section at first, because I didn’t realize that I have to scroll. So I liked to mention that.
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leipzisch Special user 969 Posts
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I'm pointing out that the reason Mark Chandaue didn't see the repair video was most likely because it wasn't there at the time.
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Waterloophai Inner circle Belgium 1369 Posts
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For me, it is impossible to download the "repair video".
Can that be fixed? If you click "download", you get the manual from Marc Mason, but WITHOUT the repair section. |
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Doric Special user 791 Posts
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It sounds like the repair video needs to be repaired.
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MR Effecto Inner circle 2839 Posts
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You have to repair this so quickly after just receiving it then this won’t be for me for sure. Something should last a while before you have to repair even if I use an elastic thread. Is this any good guys?
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leipzisch Special user 969 Posts
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Quote:
On Dec 27, 2021, MR Effecto wrote: I think one needs to be careful jumping to this conclusion and posting it as fact on a public forum. Though I am concerned that several members have mentioned their units have broken quickly/ easily. |
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MR Effecto Inner circle 2839 Posts
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On Dec 27, 2021, leipzisch wrote: No jumping to conclusions. people already mentioned how quickly it broke. |
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leipzisch Special user 969 Posts
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'you have to repair it so quickly' may not reflect the reality for the majority of users.
But as I say and I do agree, there is a concern around durability here. |
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pegasus Eternal Order United Kingdom 10537 Posts
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Repair video? Really?
Laughable |
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Doric Special user 791 Posts
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Yet another example of a dealer putting the onus on the customer to sort out a known issue with a product/service. This emerging trend of buck passing is quite telling in terms of how some dealers view their customers. The new version of this product needs a rethink imho as it's not as robust or smooth as the original.
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leipzisch Special user 969 Posts
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I don't have a problem with there being a repair video.
I do have a problem if customers need to refer to it within the first week of purchase. |
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simplymagicweb Inner circle Norfolk, UK 1448 Posts
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I’ve used it at numerous bookings now, and no problems…. Maybe I’ve just been lucky?
Magically,
Website - www.sgmagic.co.uk Twitter - www.twitter.com/simplymagic19 Facebook - www.facebook.com/SeanGoodmanMagician Creator of BDZ, Holidayz, The Grayle, DUO, Secret Servante, Genetics, Vision, Tick Tock, Starstruck, CelebriDate, MagiDate, Focus, SIGMA and R2R |
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leipzisch Special user 969 Posts
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This is the challenge with the Café. Those who have had a bad experience will tend to post.
They may not represent what most purchasers have experienced with the product. Hard to know! |
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dvno Special user Hamburg 572 Posts
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I don’t have any problems until now with my second unit. But I have to admit, my handling now is way smoother and you don’t really need to put the card all way down - I haven’t really been aware that it sinks down nearly automatically after the first little push and after you take out the switch card. I haven’t been rude with the first gimmick though and it should withstand quite a bit.
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Gaz Lawrence Inner circle 5991 Posts
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Quote:
On Dec 28, 2021, leipzisch wrote: This is not a Café experience it’s life. If you go to a 5 star hotel and it turns out what you thought you are likely to post no review (in general) as that’s what you expected. If it is below that standard some people may still not bother but the chances are much much higher they will post a negative review. Not only that this is a magicians helping magicians forum so if you see a flaw you are not only helping fellow magi but pointing it out but also helping the creator sort out more potential returns but resolving the issue. I am surprised it’s breaking because my original like Doric’s looks pretty much unbreakable. Is it what the lines attached to that is breaking or the line itself? Seasonal wishes Gaz 😊 |
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leipzisch Special user 969 Posts
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Agreed Gaz.
From what I gather, the line itself is strong, but in some units it has not been secured well enough. |
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Posted: Dec 27, 2021 02:49 pm 