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sleightofhander Special user 618 Posts 
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On Jan 22, 2024, John C wrote: No it isn't. Why have a contact page if he isn't going to respond. I understand it's on backorder. I asked politely for a time frame. |
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lunatik Inner circle 3226 Posts
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Not sure if this is of any help, but this is the email that Alain and I communicated through
ab@bellondynamics.com
"Don't let your Dreams become Fantasies"
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sleightofhander Special user 618 Posts
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On Jan 23, 2024, lunatik wrote: I appreciate that. I'll give it a try. Thank you |
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lunatik Inner circle 3226 Posts
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You are more than welcome
Once you get it, I think you'll love it!
"Don't let your Dreams become Fantasies"
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sleightofhander Special user 618 Posts
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On Jan 24, 2024, lunatik wrote: Thanks, he hasn’t responded to my email yet either. I first heard about it on the Omni group on FB. Really peaked my interest ! I wonder if anyone has ever ordered and not received it. |
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lunatik Inner circle 3226 Posts
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I heard about it before I saw it on the Omni board, but once I heard it made it even more foolproof/impossible, I took the plunge!
I haven't heard of anyone not receiving theirs, but I'll say that it did take a few weeks before I heard back from him But once he did, he gave me the timeline etc. as to when I would be receiving it
"Don't let your Dreams become Fantasies"
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sleightofhander Special user 618 Posts
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On Jan 24, 2024, lunatik wrote: ok good to know. Much appreciated, thanks |
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E.E.M New user 75 Posts
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On Jan 25, 2024, sleightofhander wrote: I also ordered recently and have not heard anything back. I've heard nothing but good things about Alain so I assume he's busy and will get back to us soon within a few weeks! Update us here if you hear anything. |
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sleightofhander Special user 618 Posts
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On Jan 28, 2024, E.E.M wrote: Will do! fingers crossed |
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E.E.M New user 75 Posts
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On Jan 29, 2024, sleightofhander wrote: Have you heard anything yet? As I have not. Definitely starting to wonder if my order was even received. |
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sleightofhander Special user 618 Posts
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I haven't heard anything either. My order still says processing since Jan. 16th.
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sleightofhander Special user 618 Posts
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My order is #327. A update would be the right thing to do.
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E.E.M New user 75 Posts
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On Feb 18, 2024, sleightofhander wrote: Managed to get ahold of Alain and it seems like the confirmation messages from orders through his site may not be going through properly. Xpectre units are currently being manufactured and will be shipped as soon as possible, but it sounds like he's fully working on getting orders out when possible! |
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lunatik Inner circle 3226 Posts
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Yay!
"Don't let your Dreams become Fantasies"
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sleightofhander Special user 618 Posts
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On Feb 27, 2024, E.E.M wrote: Thanks for the update. Did you get a hold of him through the website? |
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E.E.M New user 75 Posts
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On Feb 28, 2024, sleightofhander wrote: I used the email address listed above on this forum. |
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lunatik Inner circle 3226 Posts
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"Don't let your Dreams become Fantasies"
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sleightofhander Special user 618 Posts
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Thanks guys!
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A l a i n B e ll o n Veteran user 302 Posts
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Hello, I was just alerted of this thread.
First of all, I apologize if I have not contacted you if you sent me a message. Please try again apparently I have been missing emails sent to me, it can totally be human error on my part. With regards to Xpectre units. I have been working on a new version but I have not been able to get to production yet. When the last batch sold out, I had to make a decision due to sourcing difficulties of a few parts and came to the conclusion that a redesign would be best as it would allow me to incorporate a few improvements that I wanted to make. Unfortunately, this takes considerable time as product design iterations are required. Once the final version is finished I will go into production and ship all the back-ordered units. If you are following this thread and have ordered a unit or know of someone that has ordered and has not received theirs, let them know this is just a delay but the units will get to them. I have fulfilled all orders always and ask you for your patience while I traverse the journey towards the final product. If you have any questions feel free to ask me here, via DM or email. |
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Posted: Jan 23, 2024 05:54 am 